How often do you shop at JC Whitney.com? Once a Year
Ease of Use/Installation:
"I ordered this particular brand because of the looks, and of course the price was right. However, when I ordered them, the web site never gave me a choice for truck bed length. So, silly me, I assumed they only made the short box length and ordered them. They came, and of course they were the wrong size for the 8 foot box. And, they also came with a slight kink in them. Not sure if it was from shipping, or shipped from the manufacturer that way. So, I called customer service. I returned them and they credited my account. Thankfully, the customer service rep worked very hard to try to figure out which ones to order for my box length. I believe the person had to go directly to the manufacturer and get a part number to do so. The second time they arrived, they were the right size, but oops, another small kink in them. So, back on the phone to customer service. This time the person was going to arrange for the carrier to pick them up directly at my home so I didn't have to drive into town to ship them back, which I thought was very nice of them since this was my second time at this. However, at this point, they were on back order and couldn't guarantee me a ship date. I contemplated for a while, and decided I didn't want to wait any longer and accepted what I had. The kink was on the inside of the box and only noticeable if you walked directly up to the box and looked in. Not exactly what I wanted, but JC Whitney credited my account by $30 for accepting the damaged item and I agreed that the price was acceptable for the damaged item. So, moral of the story, if you get an undamaged product, its great quality and it looks fantastic. I just had a bad experience with damaged goods, but in the end JcWhitney made it right in one way or another."
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How often do you shop at JC Whitney.com? First Time
"You have to put on your sun glasses when you look at these-they are THAT shiny!! I am tricking my truck out so you HAVE to put on sunglasses in order to look at it. Easy to order and arrived when stated. Thanks! :)"
Pros: Very shiny! Just what I was looking for!!
Cons: Can't think of any-
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