SHOP WITH CONFIDENCE

  • Shopping in JCwhitney
    is safe & secure.

    GUARANTEED!

  • You'll pay nothing if unauthorized charges are made to your credit card as a result of shopping at JCWhitney.com

  • SAFE SHOPPING GUARANTEE

  • bizrate Customer Certified Site - JC Whitney Reviews at Bizrate
  • All information is encrypted and transmitted without risk using a Secure Sockets Layers (SSL) protocol.

Ordering Information:

How do I search for items on your website?

The easiest way to search for an item on our website is by doing a "keyword" search. On the upper left-hand corner of the screen, you will find a red "Search" box. Simply click on that box and type the specific item you are looking for. Keep your search terms simple and short to help you get better results.

If you want to do a more customized search, you can also search our list of items by clicking on the "Shop by Vehicle" button found on the upper left-hand side of the site page. The next page will then let you narrow down your search according to the year, make, and model of your car. Once you've selected your specific vehicle, you can now choose the category you'd like to shop in. This will lead you to the list of products that matches your details. You can also shorten the list further by choosing the item's fit in the navigation pane found on the left side of the screen.

Can I change the order I just placed?

Because we process all our orders electronically, the window to make changes or cancel your order is very small. Once the order is submitted to our warehouse for processing, it may be too late to make any changes. Please call our Customer Service Department at 1-866-529-5530, option 3 to verify if you can still make changes to your order.

How do I report typos or errors found on your website?

Everything listed on our website is thoroughly checked before it goes live. However typos and other errors are still unavoidable. We apologize for the inconvenience that any product description or pricing errors may have caused you. We would also greatly appreciate if you let us know of these errors immediately so we can correct the information found on our website.Email us at customerservice@jcwhitney.com and we will get to it as soon as possible.

Auto MD Easy to use Q&A diagnostic tool Get fair and objective estimates for reparis Search over 400,000 repair shops Auto MD