JC Whitney Auto Parts Giant Leads Industry with One-Year Guarantee on Parts & Accessories

CHICAGO, July 16 /PRNewswire/

JC Whitney (www.jcwhitney.com), the nation's largest and most trusted auto parts retailer, has announced that beginning July 16, 2009, it will provide a 1-Year Guarantee on nearly every one of its 6 million parts and accessories for virtually every car, truck, motorcycle, boat and RV.

Unequalled in the auto parts industry, the guarantee will ensure that customers are completely satisfied with the high quality and name-brand parts they buy online or through JC Whitney's numerous general and vehicle-specific catalogs. In many instances, the 1-Year Guarantee will exceed manufacturer's warranties.

“As the industry leader, JC Whitney is once again setting new standards for customer service and satisfaction,” stated Tom West, President & CEO of the 95 year old company. “Since 1915 we've been committed to providing our customers with the most reliable, convenient, and enjoyable shopping experience possible. Our new 1-year Guarantee reflects that commitment.”

In addition to its unrivalled guarantee, JC Whitney also offers its customers savings and convenience not found at other auto parts suppliers:

  • JC Whitney guarantees the lowest prices of any competitor, and sales tax is waived to orders shipped outside of Illinois.
  • JC Whitney employs over 200 US-based expert parts and repair customer service agents who are available by phone or online to help customers find the parts and information they need to complete a project, with access to over 2000 vendors to locate even the most hard-to-find part.
  • Its award-winning, state-of-the-art website is easily searchable 24 hours a day, allowing customers to compare prices and features, as well as read or post product reviews of specific items.
  • Orders are conveniently delivered right to a customer's doorstep.

“For nearly 100 years, customer satisfaction has been our number one goal,” added West. “And we are very proud to have generations of happy customers to prove it.”

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About JC Whitney & Co

Established in 1915, JC Whitney & Co. is the largest direct marketer of name-brand automotive parts and accessories, providing "everything automotive" with more than 6 million automotive applications from the latest model year back to the 1920s. JC Whitney offers products for virtually any vehicle — automobiles, trucks, motorcycles, and more — through its comprehensive family of general and vehicle-specific catalogs and on the World Wide Web at www.jcwhitney.com

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