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Shipping Policy

Shipping Policy

Shipping charges (original & return) are non-refundable for tires, aftermarket wheels, and tire & aftermarket wheel packages.
Free Ground Shipping*

*Offer is valid only on qualified items. Check the item’s product detail page for eligibility and available shipping options. However, ground shipping is free for most orders and no minimum purchase is required. Larger items may also be subject to the Truck Freight surcharge described below. In addition, while we are happy to offer products to customers located in Alaska, Hawaii, and other areas outside the continental United States, an added shipping charge will also apply to these locations.

Delivery Times

Most orders are shipped within 24 - 48 hours from confirmation of your order unless otherwise specified. Shipping times will vary depending on the size of the package and the delivery location. Small and medium sized packages generally are delivered within 3 - 5 business days (excluding weekends and holidays) from their date of shipment. Orders containing bumpers, doors, hoods, or other large parts may still qualify for free shipping, however, these items require special handling and are usually shipped via Truck Freight (see Truck Freight information below) where delivery times range may be longer. In addition, while we are happy to offer products to customers located in Alaska, Hawaii, and other areas outside the continental United States, delivery times will be longer. Please note that we disclaim all liability for orders which do not meet anticipated delivery dates.

Truck Freight

Truck freight applies to orders consisting of large parts or items that require special handling due to their shape, weight or packaging. Orders with these characteristics are shipped via Truck Freight. Orders usually are processed for shipment within 24 - 48 hours from confirmation of your order. Delivery may take up to 10-14 business days (excluding weekends and holidays), within the continental United States. Truck Freight to Alaska and Hawaii may take additional delivery time and require additional charges. In the event that your order is subject to additional charges, we will contact you via Email with a revised shipping quote.

Overnight and 2-Day Shipping

Overnight and 2-day shipping are available for most small and medium sized packages for additional charges. The specific shipping options will be displayed at checkout after you enter a shipping address. Airfreight carriers reserve the right to extend delivery time by 24 hours when delivering to residential addresses. This is beyond our control and airfreight charges will NOT be refunded. All orders must be received before 1:00 PM Eastern Time (10:00 AM Pacific Time) Mondays to Fridays. No Overnight or 2-Day deliveries on Saturdays, Sundays and Holidays. If you place your order for Overnight and 2-Day delivery on a weekend or a holiday, please be aware that the shipping cycle for these orders starts on the next available business day.

Performance and Accessory Part Orders

All performance and accessory parts are shipped via Ground service only. Most orders are shipped within 24 - 48 hours from confirmation of your order. Shipping times will vary depending on the size of the package and the delivery location. Small and medium sized packages generally are delivered within 3 - 5 business days (excluding weekends and holidays) from their date of shipment. Orders containing brush guards, running boards and other large items may require special handling and are usually shipped via Truck Freight (see Truck Freight information above) where delivery times may be longer. While we are happy to offer products to customers located in Alaska, Hawaii, and other areas outside the continental United States, shipping charges will apply to these locations and delivery times will be longer. Overnight and 2-Day shipping are not available for performance and accessory part orders.

Damaged Shipments

Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our warehouses put forth every effort to prevent shipping damage however, it does occur occasionally. If you receive a damaged part, do NOT accept the package, have the shipper immediately return to sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. We must be contacted immediately if any of the above occurs to prevent your being charged freight on both ways. We are not responsible for missing, damaged, or incorrect parts after 30 business days, regardless of the party at fault. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.

Risk of Loss

All items purchased from our website are made pursuant to our shipping terms, which are F.O.B. shipping point. This means that risk of loss and title of any item is passed to you at the shipping point, which is when the carrier accepts the goods for transport. We are not directly responsible for lost or stolen packages, but we will be happy to assist you in filing a claim with the shipping company. You must contact us immediately if the entire shipment was not received within two (2) full days after the carrier’s estimated delivery date. All requests must be made within twenty-one (21) days from the date of shipment for any possibility of claim.

Shipping Methods

Shipping Methods
Standard Shipping

Most standard delivery orders ship via FedEx SmartPost. This means that FedEx couriers the package(s) to your local post office. United States Post Service (USPS) then delivers your package(s). Therefore, you need to specify an address that can receive mail from the USPS if you are selecting Standard Shipping.

Standard Timeframe

Please allow 5-9 business days for delivery after your order has processed.

  • Orders are processed and shipped Monday through Friday, excluding holidays.
  • Custom Made items that are shipped directly from manufacturer. These items are made to order and shipped to you as soon as they're made.
  • Shipping time varies by item and will be quoted on the product detail page.
  • Please allow up to 3 days for tracking information on non-custom made orders. For Custom Made Products, the tracking information will be sent as soon as the product is finished.

Express Delivery Options

Express Delivery Options

You have the option of having your ordered part shipped overnight or 2-day shipping, with additional charges. This option is available for most small and medium-sized packages, excluding orders for performance parts.

Viewing the Express Delivery rates for your order
  1. Add the items you wish to order to your shopping cart
  2. Proceed to checkout and enter your address
  3. Available Express shipping options with costs will display in the Shipping Method section.
Express Delivery Timeframe

Please note the Shipping Time (referred to on the site as "Ships") for your item when choosing Express Delivery shipping.

  • When availing of any of these options, your order must be received before 1:00 PM Eastern Time (10:00 AM Pacific Time) Mondays to Fridays.
  • There is no overnight or 2-day delivery on Saturdays, Sundays, and holidays.
  • In case you place your order on the said days, the shipping cycle will start on the next available business day.
  • Airfreight carriers reserve the right to extend delivery time by 24 hours when delivering to residential addresses. This is beyond our control and airfreight charges will not be refunded.

Truck Freight Items

Truck Freight Items

Due to weight or size, some items cannot be shipped via Standard Shipping and must be shipped via Truck Freight. A Truck Freight Charge will be added to your order total to cover the additional shipping and handling costs.

Shipping outside of the Continental U.S.

Shipping outside of the Continental U.S.

For AK, HI, PR and the Virgin Islands shipments are processed and shipped via Bongo International.

With Bongo, you can enjoy:

  • Secured checkout utilizing industry-leading encryption methods.
  • Highly discounted shipping rates.
  • Full landed cost (duties and taxes) billed upon checkout.
  • Consolidation of your packages to ensure the lowest shipping cost to your end destination.
  • Direct tracking all the way to your end destination.
  • 3-8 day transit worldwide.*

International Orders

International Orders

Shipments outside of the United States are processed and shipped via Bongo International.

With Bongo, you can enjoy:

  • Secured checkout utilizing industry-leading encryption methods.
  • Highly discounted shipping rates.
  • Full landed cost (duties and taxes) billed upon checkout.
  • Consolidation of your packages to ensure the lowest shipping cost to your end destination.
  • Direct tracking all the way to your end destination.
  • 3-8 day transit worldwide.*

*Please note that the 3-8 day transit time estimate is from Bongo to your destination. It can take 2-9 business days for your package to reach Bongo. Additionally, Bongo International han an identity protection system in place that requires you to respond to a confirmation email before your order is pressed. To find shipping rates to your International location, please add the items you wish to order to your shopping cart and proceed to checkout. Select your country on the Billing Page and follow the prompts to view shipping rates to your destination.

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